A competency model for general health managers (Case: Iran medical of health and education)
Bahareh
Mahbanooei
Faculty of Management, University of Tehran
author
Aryan
Gholipour
Faculty of Management, University of Tehran
author
Mohammad
Abooyee Ardakan
Faculty of Management, University of Tehran
author
text
article
2016
eng
Inevitably, it is essential to identify variant dimensions and indexes of managers’ adequacy. This problem is considered as the core of this study. This research makes use of qualitative method and interview. As for sampling, after interviewing 12 participants, this research reached saturation point where repetition was observed. Thematic analysis was utilized to encode data, which resulted in eight dimensions: general knowledge and awareness, intelligence and talent, values and attitudes, personality traits, communication skills, decision-making skills, leadership and management abilities. Moreover, some sub-themes concordant to the related literature were found. Findings of the present study suggest the argument that in order to determine every individual’s adequacy positions should be aptly identified by proper procedures firstly. Then, an appropriate competency model in line with the organization should be developed. In addition, such a model needs to fit with the structure of the organization and its positions and strategies.
Interdisciplinary Journal of Management Studies (Formerly known as Iranian Journal of Management Studies)
University of Tehran
2981-0795
9
v.
2
no.
2016
217
241
https://ijms.ut.ac.ir/article_56950_acf0976754f94707727aae84d105e70d.pdf
dx.doi.org/10.22059/ijms.2016.56950
A comparative analysis of IT outsourcing readiness in the East African community
Philbert
Nduwimfura
Glorious Sun School of Business and Management, Donghua University
author
Jianguo
Zheng
Glorious Sun School of Business and Management, Donghua University
author
text
article
2016
eng
Developing countries are increasingly relying on Information and Communication Technology (ICTs) for their socio-economic development. Many countries have achieved faster gross domestic product (GDP) growth through information technology (IT) outsourcing, which is now largely recognized as a strategic management practice that can provide a competitive advantage in business. The East African Community (EAC) member states are putting in place policies to help improve their overall ICT environment competitiveness. This paper evaluates the current state of IT outsourcing readiness in the EAC countries, and contributes to the outsourcing body of knowledge by establishing a relation between a country’s Networked Readiness Index (NRI) and its readiness for IT outsourcing. This evaluation is performed based on the PROMETHEE method which is very effective at dealing with multi-criteria decision making problems. The results show that Kenya is the most ready country for IT outsourcing in EAC, followed by Rwanda, Uganda, Tanzania, and Burundi.
Interdisciplinary Journal of Management Studies (Formerly known as Iranian Journal of Management Studies)
University of Tehran
2981-0795
9
v.
2
no.
2016
243
264
https://ijms.ut.ac.ir/article_56408_354a7a83e1222957be685b2a5621dd79.pdf
dx.doi.org/10.22059/ijms.2016.56408
Analyzing divergent perspective about strategic direction in the Export Development Bank of Iran (EDBI): Research based on Q-methodology
Tayebe
Nikraftar
Faculty of Entrepreneurship, University of Tehran
author
text
article
2016
eng
The achievement of strategies goals is one of the objectives of many organizations. One of the important influences on strategic objectives is the attitudes and perceptions of strategic planners groups. This paper focuses on conception of strategic directions in Export Development Bank of Iran (EDBI) among administrators (including board members, top and middle managers). This study was designed to illustrate how Q methodology can be used as a tool for strategic planning. Potential plans for the future of EDBI were formulated and Q sorted by 20 members of EDBI to determine support or resistance of them. The results show that these stakeholders have three distinct conceptions about strategic direction which are based on how they perceive these strategic themes. The author labeled these conceptions as: intellectual capital developers, external environmental scanners and budget supervisors. This study also provided a list of strategic objectives for leadership of the bank resulting from the areas of strong consensus between the three conceptions.
Interdisciplinary Journal of Management Studies (Formerly known as Iranian Journal of Management Studies)
University of Tehran
2981-0795
9
v.
2
no.
2016
265
286
https://ijms.ut.ac.ir/article_56409_b61ec005f04eeac94c447e60c314f42e.pdf
dx.doi.org/10.22059/ijms.2016.56409
Structural requirements for auditing educational and research processes (Case: Shahed University)
Khodayar
Abili
University of Tehran
author
Jafar
Towfighi Dariyan
Tarbiat Modares university
author
Saeed
Khodamoradi
Shahed University
author
Lotfali
Jabary
University of Tehran
author
text
article
2016
eng
The present study identified the structural requirements for auditing educational and research processes in universities. The problem posed in this research is the lack of specific and appropriate structural dimensions for educational and research auditing. The study is descriptive and used the exploratory method. Questionnaires were used to collect data. Data analysis revealed that formalization elements, formation of an official division of specialized professional staff, an organizational chart and activities organized using a horizontal complexity approach are structural requirements for auditing the educational and research processes.
Interdisciplinary Journal of Management Studies (Formerly known as Iranian Journal of Management Studies)
University of Tehran
2981-0795
9
v.
2
no.
2016
287
304
https://ijms.ut.ac.ir/article_56410_7e41e6a29e2f44bc4c5334d7ebfbad04.pdf
dx.doi.org/10.22059/ijms.2016.56410
Exploring expectation gap among independent auditors' points of view and university students about importance of fraud risk components
Saeed
Bazrafshan
Faculty of Management and Economics, University of Bojnord
author
text
article
2016
eng
The purpose of this study is exploring expectation gap among university students and auditors points of view about importance of fraud risk components. To get this purpose, university students' ideas and auditors about importance of each mentioned fraud risk components in Iranian auditing standard No. 24 under the title of "the auditor’s responsibilities relating to fraud in an audit of financial statements" is questioned. Data gathering tool in this study is questionnaire that its content and construct validity was confirmed. Test results have shown that auditors' points of view have significant difference in evaluating importance of fraud risk components with university students' opinions. The most important fraud risk components according to auditors and university students' points of view are "dependence of a main part of salaries and benefits of managers on operations results, financial statements, or cash flows" and "lack of supervision from management on important internal controls". Fraud components are classified into four groups according to their occurrence conditions: 1. management characteristics, 2. industry conditions, 3. operating characteristics including financial stability, and 4. misappropriation of asset. According to results obtained from test hypotheses, it was determined that the most important fraud risk components based on auditors' points of view is related to misappropriation of asset, but based on university students' point of view, fraud risk components related to management characteristics is more important than other three groups of fraud components.
Interdisciplinary Journal of Management Studies (Formerly known as Iranian Journal of Management Studies)
University of Tehran
2981-0795
9
v.
2
no.
2016
305
331
https://ijms.ut.ac.ir/article_56411_e4a19949978b955e1dc6820fa2562ccb.pdf
dx.doi.org/10.22059/ijms.2016.56411
A new hybrid method based on fuzzy Shannon’s Entropy and fuzzy COPRAS for CRM performance evaluation (Case: Mellat Bank)
Elham
Ebrahimi
Faculty of Management, University of Tehran
author
Mohammad Reza
Fathi
Faculty of Management, University of Tehran
author
Hamid Reza
Irani
Farabi Campus University of Tehran
author
text
article
2016
eng
Customer relationship management is a multiple perspective business paradigm which helps companies gaining competitive advantage through relationships with their customers. An integrated framework for evaluating CRM performance is an important issue which is not addressed completely in previous studies. The main purpose and the most important contribution of this study is introducing a framework based on the integration of two novel MCDM methods. In this regard, first, by the survey of related literature, five main criteria of the CRM performance measurement were identified. In the second step, by means of judgmental sampling, a committee of 20 experts of Mellat Bank and its three subsidiary branches were formed and their idea about the importance of the five CRM evaluation criteria was extracted through questionnaire. Fuzzy Shannon’s entropy was applied for calculating the relative importance. In the third step, for demonstrating the applicability of the model three subsidiary branches which were applying CRM systems, were ranked by fuzzy COPRAS based on their CRM performance.
Interdisciplinary Journal of Management Studies (Formerly known as Iranian Journal of Management Studies)
University of Tehran
2981-0795
9
v.
2
no.
2016
333
358
https://ijms.ut.ac.ir/article_56414_7437ea20cca5e5f1a1fb3bed14b1d4a3.pdf
dx.doi.org/10.22059/ijms.2016.56414
Two comparative MCDM approaches for evaluating the financial performance of Iranian basic metals companies
Mojtaba
Farrokh
Farabi Campus University of Tehran
author
Hossein
Heydari
Faculty of Management, University of Tehran
author
Hamid
Janani
Faculty of Management & Economy, University of Qom
author
text
article
2016
eng
Due to the increasing competition and the continuous changes in current business environments, appropriate evaluation of the companies' performance is a useful tool not only for themselves but also for their own investors and creditors. In this paper, a model is presented for evaluating the basic metals producing companies. The proposed model based on analyzing the financial ratios is a combination of the FAHP (fuzzy analytical hierarchy process) and the VIKOR. The FAHP is used for determining the weights of the financial ratios and the VIKOR is applied for ranking the companies. To clarify the effectiveness and the accuracy of the developed method, the obtained result from the VIKOR is compared with the results of the TOPSIS technique. It can be seen from the results that the VIKOR based ranking is relatively similar to the result by the TOPSIS. In this research, the proposed method is utilized for evaluation of the performance of eight Iranian basic metals companies exist in Tehran stock exchange list.
Interdisciplinary Journal of Management Studies (Formerly known as Iranian Journal of Management Studies)
University of Tehran
2981-0795
9
v.
2
no.
2016
359
382
https://ijms.ut.ac.ir/article_56415_183c81e5cf9293cfc4a674abbe554354.pdf
dx.doi.org/10.22059/ijms.2016.56415
A cross-level model of organizational commitment antecedents
Morteza
Soltani
Farabi Campus University of Tehran
author
Abbas Ali
Haji Karimi
Shahid Beheshti University
author
text
article
2016
eng
Since 1960s, organizational commitment and its antecedents studied from a single– level view; but the study by taking multilevel approach received less attention. In this research, a conceptual cross– level model of organizational commitment antecedents proposed and tested. Data obtained from 461 faculty members of Tehran major universities. Hierarchical linear models examined using HLM6.08. Results showed that consideration has the most moderating effect and moderates seven relationships (e.g., relationship between organizational commitment and perceived management esteem). Participation in decision-making moderates six relationships (e.g., relationship between trust in management and perceived management support). Feedback moderates four relationships (e.g., relationship between organizational commitment and perceived procedural justice). Positive discipline moderates two relationships (relationship between organizational commitment and perceived management esteem and relationship between organizational commitment and trust in management).
Interdisciplinary Journal of Management Studies (Formerly known as Iranian Journal of Management Studies)
University of Tehran
2981-0795
9
v.
2
no.
2016
383
405
https://ijms.ut.ac.ir/article_56416_efa910312a16b079a9810e48888a56fb.pdf
dx.doi.org/10.22059/ijms.2016.56416
Diversity management and human resources productivity: Mediating effects of perceived organizational attractiveness, organizational justice and social identity in Isfahan’s steel industry
Mohammad
Shaker Ardakani
Department of Management , University of Ardakan
author
Mehdi
Abzari
Faculty of Administrative sciences, University of Isfahan
author
Ali
Shaemi
Faculty of Administrative sciences, University of Isfahan
author
Saied
Fathi
Faculty of Administrative sciences, University of Isfahan
author
text
article
2016
eng
Acknowledged by most researchers and scholars, human resource productivity is the most important factor in the resistive economy and business. On the other hand, Workforce diversity is one of the major challenges of this century; and perhaps for managers, managing diversity is more important than seeking diversity to maximize the human resource productivity. The present study aims to analyze the effects of diversity management and its approaches on HR productivity, with an emphasis on the role of cognitive mediator variables, including perceived organizational attractiveness, organizational justice, and social identity in the Mobarakeh Steel and Isfahan Steel companies of Iran. According to the sample size formula in Structural Equation Modeling, this study sample comprises 500 employees. Data analysis was conducted using SEM and path analysis by LISREL8.8. The results of this study confirmed the conceptual model: the effects of diversity management on human resource productivity. The mediator role of perceived organizational attractiveness, perceived organizational justice, and perceived social identity, has also been verified.
Interdisciplinary Journal of Management Studies (Formerly known as Iranian Journal of Management Studies)
University of Tehran
2981-0795
9
v.
2
no.
2016
407
432
https://ijms.ut.ac.ir/article_56412_3a9848926be42dd5bd4ee702e0c33c1d.pdf
dx.doi.org/10.22059/ijms.2016.56412
Market value added and traditional accounting criteria: Which measure is a best predictor of stock return in Malaysian companies
Habibollah
Nakhaei
Department of Accounting, Birjand Branch, Islamic Azad University, Birjand, Iran
author
text
article
2016
eng
This study tests the hypothesis that market value added (MVA) is more highly associated with stock return (SR) than traditional performance measures. The purpose of this study is to provide empirical evidence on the relative and incremental information content of MVA and traditional performance measures, namely, net income (NI), net operational profit after tax (NOPAT), and earning per shares (EPS). The sample involved 395 non-financial companies listed in the main market of Bursa Malaysia over the period 2002–2011. To analyze the hypotheses panel data regression methods were employed. The results indicated that accounting measures (NI, NOPAT and EPS) have higher relative information content with stock return compared to MVA. Thus, the results do not support the hypothesis that MVA is superior to traditional accounting measures in association with stock return. Moreover, the findings showed that MVA has incremental information content with stock return compared to accounting measures. Consequently, MVA is a useful measure in describing the firm’s stock return in Bursa Malaysia. Therefore, Malaysian companies can use MVA with traditional measures (NI, NOPAT, and EPS) in evaluating companies’ performance.
Interdisciplinary Journal of Management Studies (Formerly known as Iranian Journal of Management Studies)
University of Tehran
2981-0795
9
v.
2
no.
2016
433
455
https://ijms.ut.ac.ir/article_56413_96e201d8f2b7e40c4beb4645eb8bc224.pdf
dx.doi.org/10.22059/ijms.2016.56413