University of TehranInterdisciplinary Journal of Management Studies (Formerly known as Iranian Journal of Management Studies)2981-079513320200701Revanchist Behaviors in an Academic Style: A Qualitative Study to Analyze Academics’ Revengeرفتارهای انتقامجویانه به سبک دانشگاهی: مطالعه کیفی انتقامجویی دانشگاهیان3453667529010.22059/ijms.2020.289237.673796ENOktayKoçDepartment of Political Science and Public Administration, Faculty of Economics and Administrative Sciences, Kocaeli University, Kocaeli, Turkey0000-0002-0612-6929AbdullahKırayDepartment of Business Administration, Faculty of Political Sciences, Canakkale Onsekiz Mart University, Canakkale, Turkey0000-0003-1734-8364SerkanÖzdemirDepartment of Business Administration, Biga Faculty of Economics and Administrative Sciences, Canakkale Onsekiz Mart University, Canakkale, Turkey0000-0001-9004-6181Journal Article20190918This study focuses on examining the counterproductive behaviors of academics, who have a lesser likelihood to show revanchist acts on account of the characteristics of their professional group, defining the purposes, means, and reasons of revenge, and determining the results of revanchist behaviors. To this end, we conducted a qualitative study on the academics who were working at Turkish state universities. In the end, the reasons, purposes, and means of revenge have been defined, and the results of revanchist behaviors have been determined through processing and analyzing interpretively collected data. Accordingly, there are numerous rationales for revenge among academics as they define it personally and closely related to their personal character on one hand, and on the other hand, they tend to use various tools during revenge process, mostly a combination of semi-legal and legal ones since there are some obstacles (i.e. administrative sanction mechanisms) to use illegal tools. In addition, they aim to re-balance the situation and look for justice after any harmful action or activity stemmed from other parties. As a different result, revenge is defined as a tool for protecting self and self-interest(s). University of TehranInterdisciplinary Journal of Management Studies (Formerly known as Iranian Journal of Management Studies)2981-079513320200701A Phenomenological Study of Customer Disvalueمطالعه پدیدارشناختی ضدّ ارزش مشتری3673907476910.22059/ijms.2020.289282.673797ENMehdiGhafouryFaculty of Management and Accounting, Shahid Beheshti University, Tehran, IranAhmadRoostaFaculty of Management and Accounting, Shahid Beheshti University, Tehran, IranBahmanHajipourFaculty of Management and Accounting, Shahid Beheshti University, Tehran, IranJournal Article20190919In this paper we present the structure of “customer disvalue” phenomenon as the complementary concept for customer value. Authors, who are proponents of humanized marketing, rely on the lived-experience of customers as the primary source of data in order to grasp a first-hand understanding of the phenomenon that has been profoundly shadowed by objectivism of economics. The research is based on a descriptive phenomenological method as introduced by Paul Colaizzi. The findings of the study illustrate the distinct essence of customer disvalue experience that differentiates it from interconnected notions like cost, loss, and dissatisfaction. The authors discuss the origins of customer disvalue as a key issue, how it is generally overlooked in value models, and how its integration into marketing value theory offers it a greater depth and brings about a better understanding of customer behaviors.University of TehranInterdisciplinary Journal of Management Studies (Formerly known as Iranian Journal of Management Studies)2981-079513320200701The Role of Regulation in Banking: Liquidity Risk Perspectiveنقش تنظیم گری در بانکداری از منظر ریسک نقدینگی3914127416610.22059/ijms.2019.280790.673627ENSyajarul ImnaMohd AminFaculty of Economics and Management, Universiti Kebangsaan Malaysia, 43600, Bangi, Selangor, MalaysiaAisyahAbdul-RahmanFaculty of Economics and Management & Institute of Islam Hadhari (HADHARI), UKM, 43600, Bangi, Selangor, Malaysia0000-0001-8347-2705Journal Article20190507The liquidity crisis in 2008 sparked interest in the role of regulation that could promote resilience and stability in the banking system. While the Public Interest theory suggests that legal policies could discipline banking activities, the Private Interest theory predicts otherwise, which impairs banking performance. The conflicting theories warrant comprehensive research, especially for Islamic banks, as they emerge to gain their systemic importance. Given this, this study examines the role of banking regulation on liquidity risk management of banks in OIC countries from 2000 to 2014. The findings suggest that restrictions on banking activities and capital requirement pose a significant impact on liquidity risk<em>. </em>However, the marginal effect of regulatory capital is more pronounced in conventional banks compared to Islamic banks.University of TehranInterdisciplinary Journal of Management Studies (Formerly known as Iranian Journal of Management Studies)2981-079513320200701Occupational Calling: Antecedents, Consequences and Mechanismگرایش ارزشی نسبت به کار: مقدمات، نتایج، و سازوکار4134397528910.22059/ijms.2020.254911.673067ENHinaJafferyPh.D., School of Business Administration, National College of Business Administration & Economics, Lahore, PakistanGhulamAbidAssistant Professor, School of Business Administration, National College of Business Administration & Economics, Lahore, Pakistan0000-0002-3271-9082Journal Article20190526Occupational calling is a transcendent summons that originates externally to carry out a particular life role (work) in a manner that demonstrates meaningfulness and holds other-oriented values and goals as the main sources of motivation. The aim of the current study is to advance the study of individual differences in achieving occupational calling at workplace. Every individual varies in the extent of his psychological capital, proactivity, and curiosity; hence we aim to investigate the role of these variables as the predictors of occupational calling. In addition to the antecedents and mechanisms, we also explore a possible behavioral manifestation of calling at workplace in terms of employees’ flourishing. Results are obtained from a heterogeneous sample using a time-lagged study design comprising of two waves. Significant linear relationships between study variables are established. Moderated mediation takes place between psychological capital and occupational calling through proactive personality and curiosity.University of TehranInterdisciplinary Journal of Management Studies (Formerly known as Iranian Journal of Management Studies)2981-079513320200701Identifying the Indicators of the Theory of Planned Behavior in Successful Entrepreneurs of Small and Medium-Sized Enterprisesشناسایی شاخص های مدل تئوری رفتار برنامه ریزی شده در کارآفرینان موفق شرکت های کوچک و متوسط4414657469110.22059/ijms.2020.281461.673637ENKambizTalebiFaculty of Entrepreneurship, University of Tehran, Tehran, IranArdalanTanbakouchianSchool of Industrial Engineering, Alborz Campus, University of Tehran, Tehran, IranAliBozorgi AmiriSchool of Industrial Engineering, College of Engineering, University of Tehran, Tehran, Iran0000-0002-1180-9572Journal Article20190516This paper aims to identify the indicators of the theory of planned behavior which are common among successful entrepreneurs as role models in order to help the growth of small and medium-sized enterprises. This study uses an applied research method, integrated data, and descriptive data analysis. Initially, in accordance with the purposive approach of typical case sampling, semi-structured interviews were conducted with the CEOs of nine successful private firms in order to identify the attitudes, subjective norms, and perceived behavioral control of successful entrepreneurs. In the second step, given the applied nature and descriptive-correlative data analysis method of the research, the collected data were analyzed and several concepts were extracted. Next, a standardized questionnaire based on Ajzen's was constructed and distributed among members of the Electrical Industry Syndicate and Electrical Panel Makers Association of Iran. Fifty questionnaires were filled out and returned by the respondents. The data were analyzed using confirmatory factor analysis and structural equation modeling in the software Smart PLS and the model's final components were obtained. The findings indicate that identifying competitive advantages, a multi-skilled and cohesive board of directors, quality products, prioritizing customer satisfaction, and proper training are the key components contributing to the success and growth of organizations.University of TehranInterdisciplinary Journal of Management Studies (Formerly known as Iranian Journal of Management Studies)2981-079513320200701Linking Managerial Coaching and Workplace Deviance: The Mediating Role of Thriving at Workارتباط بین مربیگری مدیریتی و کج رفتاری در محل کار: نقش میانجی پیشرفت شغلی4674947496110.22059/ijms.2020.267166.673346ENBasharatRazaNational College of Business Administration & Economics, Lahore, PakistanAliaAhmedNational College of Business Administration & Economics, Lahore, PakistanJournal Article20190411Workplace deviance is indeed an issue for any organization. Many researchers have endeavored to explore different predictors to control this problem. However, managerial coaching can be seen as a leading managerial practice to address this issue within the organizations. Using the LMX theory, a model was developed to explore the direct relationship between managerial coaching and workplace deviance and their indirect relationship through thriving at work. A survey was conducted on a sample of 300 pharmaceutical sales employees selected through simple random sampling. The structural equation modeling (SEM) technique was used to conduct data analysis and model fitness. The results reveal that managerial coaching has a significant impact on reducing supervisor-directed deviance which can be explained through the intervening role of thriving at work. According to the data, managers or supervisors who act like mentors are less likely to be targets of deviance by their subordinates, most probably because the subordinates who are guided and mentored focus more on performing well, rather than on being vengeful. This study provides an empirical and practical contribution to combating and reducing workplace deviance through coaching and thriving at work. The theoretical implications, future directions, and limitations are also discussed.University of TehranInterdisciplinary Journal of Management Studies (Formerly known as Iranian Journal of Management Studies)2981-079513320200701Examining the Perceived Consequences and Usage of MOOCs on Learning Effectivenessارزیابی پیامدهای ادراکی دوره های آزاد انبوه برخط(MOOCs)و تاثیر آنها بر اثربخشی یادگیری4955257574810.22059/ijms.2020.281597.673640ENAlirezaTamjidyamcholoFaculty of Computer Sciences and Information Technology, Islamic Azad University, Parand Branch, Tehran, IranRahmatollahGholipourFaculty of Management, University of Tehran, Tehran, IranMohammadaliAfshar KazemiFaculty of Management, Islamic Azad University, Tehran Central Branch, Tehran, IranJournal Article20190611Massive Open Online Courses (MOOCs) have recently received a great deal of attention from the academic communities. However, these courses face low completion rates and there are very limited research pertaining to this problem. Therefore, this study uses Triandis theory to better understand variables that are indicative of MOOC completion. Furthermore, this study scrutinizes the quantitative relationship between MOOC usage and learning effectiveness. Two hundred and thirty-four users from selected Coursera participated in this study to evaluate the proposed model. The partial least squares (PLS) were used to analyze the collected data and test the research hypotheses. The results indicated that perceived consequences (including knowledge growth, social interaction, and compatibility) and affect have a significant impact on intention to use MOOC. In contrast, social factors delineated the insignificant effects on intention to use MOOC. The findings indicated that facilitative conditions and intentions to use MOOC have a strong and positive impact on the actual use of MOOC. Hypotheses regarding the influence of perceived consequences and the actual usage of MOOC on learning effectiveness were upheld.University of TehranInterdisciplinary Journal of Management Studies (Formerly known as Iranian Journal of Management Studies)2981-079513320200701An Investigation of the Antecedents of Consumers' Confusion in Purchasing an Outbound Package tour in the City of Isfahan by Fuzzy Delphi Methodشناسایی عوامل زمینهساز سردرگمی مصرفکننده در خرید بسته سفر خارجی در شهر اصفهان با استفاده از تکنیک دلفی فازی5275647574710.22059/ijms.2020.278554.673581ENSeyedeh MasoomehAbdollahiDepartment of Management, Faculty of Administrative Sciences and Economics, University of Isfahan, IranBahramRanjbarianDepartment of Management, Faculty of Administrative Sciences and Economics, University of Isfahan, Iran0000000245816578AliKazemiDepartment of Management, Faculty of Administrative Sciences and Economics, University of Isfahan, IranJournal Article20190701The concept of consumer confusion has gained a considerable attention in consumer behavior literature during recent years. However,it is considered as a relatively new concept in marketing, particularly in businesses that provide intangible products such as tourism. This study aimed to investigate factors that potentially influence consumer confusion proneness in purchasing outbound package tours. It also ranked the influential factors based on their importance or perceived influence strength from the experts’ point of view through a two-phase methodology constituting of Thematic-Analysis and Fuzzy Delphi Method. As a qualitative method, the first phase was done based on data collected from 23 in-depth qualitative interviews with the consumers of outbound tours. This phase resulted in a list of drivers potentially functioning as the antecedents of consumer confusion in the target society. The second phase was based on group consensus acquired from a panel of qualified experts providing their opinions on a specific issue. In this phase, 15 experts of consumer behavior, tourism, and psychology were interviewed to provide professional opinions and responses to tourism-oriented questions. The group consensus was obtained after the third round of running the questionnaires among experts. According to the consensus, 23 factors had potential influence on consumer confusion in buying an outbound package tour.