Volume & Issue: Volume 8, Issue 1, Winter 2015, Pages 1-155 (January) 

Research Paper

2. Ability Mediation Effects in the Relationships between Human Resource Practices and Service Quality

Pages 5-25

10.22059/ijms.2015.50067

Davood Babaei; Hmid Rahimian; Aminah Ahmad; Zoharah Omar; Khairuddin Idris