The Digital Burden: Techno-Stress and Its Physiological Effects on IT Professionals

Document Type : Research Paper

Authors

Department of Commerce, University of Jammu, Jammu Tawi, Jammu & Kashmir, India

10.22059/ijms.2025.389983.677378

Abstract

The study examines the impact of techno-stressors (techno-overload, techno-invasion, techno-complexity, techno-insecurity, and techno-uncertainty) on employees' physiological strain, while incorporating the moderating role of experience, and contributes novel insights to the growing body of techno-stress literature. Drawing from a sample of 641 IT sector employees, the findings reveal that all five techno-stressors significantly influence physiological strain, with techno-overload and techno-invasion demonstrating the strongest associations across all experience levels. However, techno-complexity has a more pronounced impact on experienced employees, while techno-insecurity disproportionately affects those with less experience. These results challenge the assumption that experience always mitigates techno-stress, suggesting that different levels of experience shape employees' physiological responses to technology-induced stress. This study highlights the importance of experience-based organizational interventions and emphasizes the need to adopt holistic strategies for managing techno-stress, particularly by addressing its physiological effects, thereby fostering a healthier and more productive work environment in the digital age.

Keywords

Main Subjects

References

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Interdisciplinary Journal of Management Studies
Volume 19, Issue 2
April 2026
Pages 315-333

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