The Effect of Labor's Emotional Intelligence on Their Job Satisfaction, Job Performance and Commitment


1 Faculty member, Marvdasht Branch, Islamic Azad University, Marvdasht, Iran

2 Faculty member, Zand Higher Education Institute, Shiraz, Iran

3 Shiraz HIV/AIDS Research Center, Shiraz University of Medical Science, Shiraz, Iran


Emotional Intelligence is one of the most important concepts introduced to psychology and management in the last decade. The purposes of this study were to determine the effect of labor's emotional intelligence on job satisfaction, job performance and commitment in Fars Province industries in Iran.
The population from which we drew our sample consisted of employees employed in Fars Province industries in Iran. A total number of three hundred and fifty participants who were selected randomly answered the questionnaires. Two hundred eighty nine questionnaires were used for analysis. The instrument to measure employees’ emotional intelligence was the MSEIS (Schutte, Malouff, & Hall, 1998), and the Grikson (1983) was used to gather information about employees’ job satisfaction. Also, Alen and Mayer's questionnaire (1990) was considered in order to collect employees’ commitment data.
The results showed that employees’ emotional intelligence was positively correlated with job satisfaction. Then, there was a significant relationship between the labor's emotional intelligence and their job performance. Also, there was not any relationship between labor's emotional intelligence and their commitment. The results underline the important role of emotional intelligence and its effect on work situations.