Linking Perceived Employee Voice and Creativity

Document Type: Research Paper


1 Faculty of Islamic Studies and Management, Imam Sadiq University, Tehran,

2 Faculty of Management, Kharazmi University, Tehran, Iran


Researchers are of the belief that employee voice has favorable effects for both the employee and the organization. However, the effect of employee voice on creativity, and the process through which it influences creativity, has hitherto received little attention. This study aimed at investigating the relationship between perceived employee voice and creativity. Employees of three premier dairy companies located in Mazandaran province constituted the statistical population of this research. Using a random sampling method, 302 employees were selected as the research sample. Data was gathered through a questionnaire. Before testing the hypotheses, a localized scale was developed for employee voice. Results of the data analysis revealed that perception of employee voice has a positive effect on work meaningfulness. Moreover, work meaningfulness has a positive effect on intrinsic motivation. Results also prove that intrinsic motivation has a significantly positive effect on an individual employee's creativity.


Article Title [Persian]

ارتباط بین ادراک از صدای کارمند و خلاقیت کارکنان

Authors [Persian]

  • اسداله گنجعلی 1
  • سعید رضایی 2
1 دانشکدة معارف اسلامی و مدیریت، دانشگاه امام صادق (ع)، تهران، ایران
2 دانشکدة مدیریت، دانشگاه خوارزمی، تهران، ایران
Abstract [Persian]

محققان معتقدند صدای کارمند نتایج مطلوبی برای سازمان و کارکنان به همراه دارد. با وجود این دربارة تأثیر صدای کارمند بر خلاقیت کارکنان و فرایند تأثیرگذاری آن تحقیقات بسیار اندکی صورت پذیرفته است. این پژوهش با هدف بررسی رابطة بین صدای کارمند و خلاقیت کارکنان انجام شد. کارکنان سه شرکت برتر فرآورده‌های لبنی مستقر در استان مازندران جامعة آماری این تحقیق انتخاب شدند. نمونه‌گیری به روش تصادفی انجام شد و 302 نفر اعضای نمونه انتخاب شدند. داده‌های این تحقیق از طریق پرسشنامه جمع‌آوری شد. قبل از آزمون فرضیه‌ها شاخصی برای سنجش صدای کارمند طراحی شد. نتایج تجزیه‌وتحلیل داده‌ها نشان می‌دهد صدای کارمند بر معنادار بودن شغل تأثیر مثبت و معنادار دارد. همچنین، معناداربودن شغل بر انگیزش درونی تأثیر مثبت و معنادار دارد. نتایج همچنین، نشان می‌دهد انگیزش درونی بر خلاقیت کارکنان تأثیر مثبت و معنادار دارد.

Keywords [Persian]

  • انگیزش درونی
  • خلاقیت
  • صدای کارمند
  • معناداربودن شغل
Amabile, T. M., & Mueller, J. S. (2008), Studying Creativity, Its Processes, and Its Antecedents: An Exploration of the Componential Theory of Creativity. Chapter in J. Zhou and C. E. Shalley (Eds), Handbook of Organizational Creativity, 33-64, New York: Lawrence Erlbaum Associates.

Baard, P., Deci, E., & Ryan, R. (2004), Intrinsic Need Satisfaction: A Motivational Basis of Performance and Well-being in two Work Settings. Journal of Applied Social Psychology, Vol. 34, No. 10, pp. 2045–2068

Budd, J.W, Gollan, P.J and Wilkinson, A.J. (2010), New Approaches to Employee Voice and Participation in Organizations, Human Relations, Vol. 63, No.3, pp. 303-310

Dewett, T. (2007), Linking Intrinsic Motivation, Risk Taking, and Employee Creativity in an R&D Environment, R&D Management, Vol. 37, No.3, pp. 197-208

Farndale, E., Van Ruiten, J., Kelliher, C. and Hope-Hailey, V. (2011), The Influence of Perceived Employee Voice on Organizational Commitment: an Exchange Perspective,Human Resource Management, Vol. 50, No. 1, pp. 113 – 129

Goldberg, C. B., Clark, M. A. and Henley, A. B. (2011), Speaking up: A Conceptual Model of voice responses following the unfair treatment of others in non-union settings, Human Resource Management, Vol. 50, No. 1, pp. 75 – 94

Gong, Y., Zhou, J. and Chang, S. (2013), Core Knowledge Employee Creativity and Firm Performance: The Moderating Role of Riskiness Orientation, Firm Size and Realized Absorptive Capacity, Personnel Psychology, Vol. 66, pp. 443–482

Grant, A.M. (2007), Relational Job Design and the Motivation to Make a Prosocial Difference, Academy of Management Review, Vol. 32, No.2, pp. 393–417.

Hair, J. F., Black, W. C., Babin, B. J., Anderson, R. E., & Tatham, R. L. (2009), Multivariate Data Analysis,7th Edition, Upper Saddle River, NJ: Pearson Prentice Hall.

Holland, P., Pyman, A.,Cooper, B.K. and Teicher, J. (2011), Employee Voice and Job Satisfaction in Australia: the Centrality of Direct Voice, Human Resource Management, Vol. 50, No. 1, pp. 95 – 111

Hu, L., & Bentler, P. M. (1998), Fit Indices in Covariance Structure Modeling: Sensitivity to Underparameterized Model Misspecification, Psychological Methods, Vol. 3, No. 4, pp. 424–453.

Joreskog, K., and Sorbom, D. (2002), LISREL 8.53: User’s Reference Guide, Chicago, IL: Scientific Software International Inc. (SSI).

Kahn, W.A. (1990), Psychological Conditions of Personal Engagement and Disengagement at Work, Academy of Management Journal, Vol. 33, No. 4, pp. 692-724.

Kuvaas, B. and Dysvik, A. (2009), Perceived Investment in Employee Development, Intrinsic Motivation and Work Performance, Human Resource Management Journal, Vol. 19, No. 3, pp. 217–236

Lawler, E.E., and Worley, C.G. (2006), Winning Support for Organizational Change: Designing Employee Reward Systems that Keep on Working, Ivey Business Journal, Mar/April, pp. 1-5.

Lopez-Cabrales, A., Perez-Luno, A., & Cabrera, R. V. (2009), Knowledge as a Mediator between HRM Practices and Innovative Activity, Human Resource Management, Vol. 48, No. 4, pp. 485–503.

Mauno, S., Kinnunen, U. and Ruokolainen, M. (2007), Job Demands and Resources as Antecedents of Work Engagement: A Longitudinal Study,Journal of Vocational Behavior,Vol. 70, No. 1, pp. 149–171

May, D.R., Gilson, R.L., and Harter, L.M. (2004), The Psychological Conditions of Meaningfulness, Safety and Availability and the Engagement of the Human Spirit at Work, Journal of Occupational and Organisational Psychology, Vol. 77, No. 1, pp. 11–37.

McMahon, S.R. and Ford, C.M. (2013), Heuristic Transfer in the Relationship Between Leadership and Employee Creativity, Journal of Leadership & Organizational Studies, Vol. 20, No. 1, pp. 69–83

Morrison, E.W., Wheeler-Smith, S.L., and Kamdar, D. (2011), Speaking Up in Groups: A Cross-Level Study of Group Voice Climate and Voice, Journal of Applied Psychology, Vol. 96, No. 1, pp.183–191

Olivier, A. L., & Rothmann, S. (2007), Antecedents of Work Engagement in a Multinational Oil Company, SA Journal of Industrial Psychology, Vol. 33, No. 3, pp. 49-56.

Rees, C., Alfes, K. and Gatenby, M. (2013), Employee Voice and Engagement: Connections and Consequences, International Journal of Human Resource Management, Vol. 24, No. 14, PP. 2780-2798.

Renn, R. W., & Vandenberg, R. J. (1995), The Critical Psychological States: An Under-Represented Component in Job Characteristics Model Research, Journal of Management, Vol. 21, pp. 279–304.

Richer, S.F., Blanchard, C. and Vallerand, R.J. (2002), A Motivational Model of Turnover, Journal of Applied Social Psychology, Vol. 32, No.10, pp. 2089–2113

Rothmann, S., & Rothmann, S. (2010), Factors Associated with Employee Engagement in South Africa. SA Journal of Industrial Psychology, Vol. 36, No. 2, pp. 1-12

Ryan, R. M. and Deci, E. L. (2000), Intrinsic and Extrinsic Motivations: Classic Definitions and New Directions, Contemporary Educational Psychology, Vol. 25,No. 1, pp. 54–67.

Saks, A.M. (2006), Antecedents and Consequences of Employee Engagement, Journal of Managerial Psychology, Vol. 21, No. 7, pp. 600–619.

Shalley, C.E., Gilson, L.L., & Blum, T.C. (2009), Interactive Effects of Growth need Strength Work Context, and Job Complexity on Self-Reported Creative Performance, Academy of Management Journal, Vol. 52, No. 3, pp. 489-505

Taubman-Ben-Ari, O. & Weintroub, A. (2008), Meaning in Life and Personal Growth among Pediatric Physicians and Nurses, Death Studies,Vol. 32, No. 7, pp. 621-645

Van Zyl, L., Deacon, E., & Rothmann, S. (2010), Towards happiness: Experiences of Work-Role Fit, Meaningfulness and Work Engagement of Industrial Organizational Psychologists in South Africa. SA Journal of Industrial Psychology, Vol. 36, No. 1, pp. 10-20

Wrzesniewski, A., Dutton, J.E. and Debebe, G. (2003), Interpersonal Sensemaking and the Meaning of Work, Research in Organizational Behavior, Vol. 25, pp. 93- 135

Zapata-Phelan, C.P., Colquitt J.A., Scott, B.A. and Livingston, B. (2009), Procedural Justice, Interactional Justice, and Task Performance: The Mediating Role of Intrinsic Motivation, Organizational Behavior and Human Decision Processes, Vol. 108, No. 1, pp. 93–105

Zhang, X., & Bartol, K. M. (2010), The Influence of Creative Process Engagement on Employee Creative Performance and Overall Job Performance: A Curvilinear Assessment, Journal of Applied Psychology, Vol. 95,No. 5, pp. 862–873

Zhou, J., & Shalley, C. E. (2008), Expanding the Scope and Impact of Organizational Creativity Research. In J. Zhou & C. E. Shalley (Eds.), Handbook of organizational creativity: 347–368. Mahwah, NJ: Erlbaum

Zhou, J., Shin, S.J., & Cannella, A. (2008), Employee Self-Perceived Creativity after Mergers and Acquisitions: Interactive Effects of Threat Opportunity Perception, Access to Resources, and Support for Creativity, Journal of Applied Behavioral Science, Vol. 44, No. 4, pp. 397-421