Strategic Performance Measurement of Employees based on Project Efficiency and Effectiveness

Document Type: Research Paper

Authors

1 Faculty of Management, Hormozgan University, Bandarabbas, Iran

2 Faculty of Management, Hormozgan University & Hormozgan Cement Company, Bandar-Khamir, Iran

Abstract

One of the most important issues in strategic management is enhancing employees’ motivation to contribute in the implementation of strategies; because they usually do not pay necessary attention to strategies. Accordingly, it is required to consider and calculate their roles in implementing strategies. In terms of employees’ role in the organization, they have managerial (goal setter) and/or non-managerial (non-goal setter) role. We are looking for a strategic performance measurement method to involve both roles. Since there was not a pervasive method in the literature to cover both roles properly, this research introduces a method that measures and calculates the strategic performance of employees based on two main parts: Project effectiveness (for managerial roles) and project efficiency (for non-managerial roles). This method tested on a sample of employees in Hormozgan Cement Company. Results show a significant difference between employees who participated and those who did not participate in implementation of strategies in their performance value. Achieved values are tangible and traceable; therefore, employees can have a proper sense and reaction to outputs of this method.

Keywords

Main Subjects


Article Title [Persian]

اندازه‌گیری عملکرد راهبردی کارکنان بر اساس کارایی و اثربخشی پروژه

Authors [Persian]

  • طیبه عباس نژاد 1
  • محمدرضا بهبودی 1
  • فروزان ساحلی زادگان 1
  • جواد محمودی 2
1 دانشکده مدیریت دانشگاه هرمزگان
2 دانشکدة مدیریت، دانشگاه هرمزگان و واحد سیستم های مدیریتی، شرکت سیمان هرمزگان، بندرخمیر، ایران
Abstract [Persian]

یکی از مهم‌ترین مباحث در مدیریت راهبردی، افزایش انگیزة کارکنان در مشارکت در اجرای راهبردهاست، چون معمولاً توجه لازم به راهبردها نمی‌شود. در نتیجه نیاز است تا نقش آن‌ها در اجرای راهبردها لحاظ و محاسبه شود. از نظر نقش کارکنان در سازمان، کارکنان دارای نقش مدیریتی (هدف‌گذار) یا نقش غیرمدیریتی (غیرهدف‌گذار)‌اند. به‌دنبال روشی برای اندازه‌گیری عملکرد راهبردی و شامل هر دو نقش بوده‌ایم. از آنجا که روشی فراگیر در پیشینة تحقیق برای پوشش هر دو نقش وجود نداشت، این تحقیق روشی را معرفی می‌کند که عملکرد راهبردی کارکنان را بر اساس دو بخش اصلی محاسبه می‌کند: اثربخشی پروژه (برای نقش‌های مدیریتی) و کارایی پروژه (برای نقش‌های غیرمدیریتی). این روش روی نمونه‌ای از کارکنان شرکت سیمان هرمزگان اجرا شده است. نتایج نشان داد بین عملکرد کارکنانی که در اجرای راهبردها و پروژه‌ها مشارکت داشتند و آن‌هایی که مشارکت نداشتند تفاوت معناداری وجود دارد. مقادیر به‌دست آمده قابل‌فهم و قابل‌ردیابی است. از این‌رو، کارکنان می‌توانند حس و عکس‌العمل مناسبی در مقابل خروجی این روش داشته باشند.

Keywords [Persian]

  • اثربخشی پروژه
  • اندازه‌گیری عملکرد راهبردی
  • اندازه‌گیری عملکرد کارکنان
  • کارایی پروژه
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