Human Resource Management in the Public Sector: An Investigation into the Iranian Ministries

Document Type: Research Paper

Authors

1 Department of Management, Science and Technology, Amirkabir University of Technology, Tehran, Iran

2 Department of Management and Accounting, Shahid Beheshti University, Tehran, Iran

Abstract

The majority of human resource management (HRM) studies, to date, are devoted to the developed countries and there is still scarcity of research on the nuances of HRM in the developing countries. This paper looks deeper into and reviews the empirical nuances of HRM functions in the Iranian public sector. Using interviews in five Iranian ministries, key HRM features are extracted and explained in a thematic manner. To authenticate the findings, the complimentary secondary data and documents were also studied. Results indicated eleven common features for the HRM practices including: unstable and personalized structure, obsolete job descriptions, double-standard in employee recruitment, lack of systematic career management, general instead of specialized training programs, imbalance between pay and performance, misalignment between organizational strategy and HRM practices, pseudo-knowledge management, silo mentality in HR departments, nonconformity in HR systems and the challenge of non-competent employees. This study also demonstrates how HRM functions stem from and are influenced more generally by environmental characteristics and cultural values.

Keywords

Main Subjects


Article Title [Persian]

مدیریت منابع انسانی در بخش دولتی: مطالعه‌ای در وزارتخانه‌های ایران

Authors [Persian]

  • عسل آغاز 1
  • علیرضا شیخ 1
  • طیبه امیرخانی 2
1 دانشکدة مدیریت، علم و فناوری، دانشگاه صنعتی امیرکبیر، تهران، ایران
2 دانشکدة مدیریت و حسابداری، دانشگاه شهیدبهشتی، تهران، ایران
Abstract [Persian]

بیشتر مطالعاتی که تا به امروز در زمینة مدیریت منابع انسانی انجام شده است در کشورهای توسعه‌یافته بوده است،هر چند، خلأ پژوهش در این زمینه در کشورهای در‌حال‌توسعه کاملاً محسوس است. هدف از این مقاله، بررسی تجربی اقدامات مدیریت منابع انسانی در سازمان‌های دولتی ایران است. به‌این منظور، مصاحبه‌هایی با مدیران پنج وزارتخانه انجام شد و با استفاده از روش تحلیل تم، ویژگی‌های اصلی مدیریت منابع انسانی در سازمان‌های دولتی ایران استخراج شده است. همچنین، به‌منظور افزایش صحت و سقم یافته‌های پژوهش، اسناد و مدارک سازمانی مرتبط بررسی شد. نتایج این پژوهش نشان‌دهندة یازده ویژگی اساسی مدیریت منابع انسانی در سازمان‌های دولتی ایران به شرح زیر است: ساختار بی‌ثبات، شرح شغل‌های قدیمی، استانداردهای نامناسب برای استخدام نیروی انسانی، فقدان نظام اثربخش مدیریت مسیر پیشرفت شغلی، تأکید بیشتر بر آموزش‌های عمومی به‌جای تخصصی، نبود ارتباط میان پرداخت و عملکرد، ناهمسویی میان راهبرد سازمان و اقدامات مدیریت منابع انسانی، مدیریت دانش صوری، تفکر جزیره‌ای در واحدهای منابع انسانی، ناهماهنگی میان اقدامات منابع انسانی و حضور کارکنان ناشایسته در کنار کارکنان شایسته. این پژوهش همچنین، به ارتباط میان کارکردهای مدیریت منابع انسانی و ویژگی‌های محیطی به‌خصوص ارزش‌های فرهنگی می‌پردازد.

Keywords [Persian]

  • بخش دولتی
  • سازمان‌های دولتی ایران
  • کشورهای درحال‌توسعه
  • مدیریت منابع انسانی
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