Attraction–Selection–Attrition Theory in the Public Organization: The Effects of Personality Traits on Psychological Ownership with Regard to the Mediating Role of Emotional Intelligence

Document Type : Research Paper

Authors

1 Department of Public Administration, Tarbiat Modares University, Tehran, Iran

2 Faculty Member at Management Studies and Technology Development Center of Tarbiat Modares University, Tehran, Iran

Abstract

Personality traits and their relation with emotional intelligence and psychological ownership (PO) have to be considered in public-sector organizations, because employees who work in the public sector may have fewer mechanisms to increase their feelings of PO toward their organization. Thus, with regard to conditions of public organizations, more attention should be paid to structural and organizational contexts while investigating the relations between personality traits, emotional intelligence and PO. The aim of the research is to probe the effect of personality traits on PO in a public organization with regard to the mediating role of emotional intelligence. SPSS and Smart PLS software applications were used to test the research hypotheses.Data were collected from 384 participants, engaged in a public organization administrative department. The results revealed that traits, including extroversion, agreeableness, conscientiousness, openness and neuroticism influence emotional intelligence; emotional intelligence, in turn, is positively associated with PO; these personality traits are directly associated with PO and influence PO indirectly through emotional intelligence.

Keywords

Main Subjects


Ain, R., Jadoon, N., Jadoon, Z., & Paul, Z. (2015). Public service motivation and big five personality traits: The case of provincial services of Pakistan. Journal of Research (Humanities), LI, 91-114.
Aishah Hassan, S., & Shabani, J. (2013). The mediating role of emotional intelligence between spiritual intelligence and mental health problems among Iranian adolescents. Psychological Studies, 58(1), 73-79.
Avey, J. B., Avolio. B., Crossley. C., & Luthans. F. (2009). Psychological ownership: Theoretical extensions, measurement, and relation to work outcomes. Journal of Organizational Behavior, 30, 173-191.
Aykac, B., & Metin, H. (2012). The future of public organizations. Social and Behavioral Sciences, 62, 468-472.
Bagozzi, R. P., & Yi, Y. (1988). On the evaluation of structural equation models. Journal of the Academy of Marketing Science, 1, 74-94.
Baron, R. M., & Kenny, D. A. (1986). The moderator–mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality & Social Psychology, 51, 1173-1182.
Blanco, E., Garcia, L. F., & Aluja, A. (2016). The location of the trait emotional intelligence in the Zuckerman’s personality model space and the role of general intelligence and social status. Scandinavian Journal of Psychology, 57(5), 453-463.
Blau, P. M. (1964). Exchange and power in social life. New York, NY: Wiley.
Bracket, M. A., & Mayer, J. D. (2003). Convergent, discriminant, and incremental validity of competing measures of emotional intelligence. Personality and Social Psychology Bulletin, 29, 1147-1158.
Brand, C. (1994). Open to experience-closed to intelligence: Why the ‘‘Big Five’’ are really the ‘‘Comprehensive Six’’. European Journal of Personality, 8, 299-310.
Brown, T. L. (1989). What will it take to win? Industry Week, 15.
Byrne, B. M. (2006). Structural equation modeling with EQS: Basic concepts, applications and programming (2nd Ed). New York: Lawrence Erlbaum.
Cable, D. M., & Judge, T. A. (1997). Interviewer's perceptions of person–organization fit and organizational selection decisions. Journal of Applied Psychology, 82, 546-561.
Canestrino, R., Bonfanti, A., & Oliaee, L. (2015). Cultural insights of CSI: How do Italian and Iranian firms differ? Journal of Innovation and Entrepreneurship, 4(12), 1-9.
Cooper, C. A., Carpenter, D., Reiner, A., & McCord, D. M. (2014). Personality and Job Satisfaction: Evidence from a Sample of street-level bureaucrats. International Journal of Public Administration, 37, 155-162.
Costa, P. T., & McCrae, R. R. (1992). Revised NEO personality inventory (NEO-PI-R) and NEO five-factor (NEO-FFI) professional manual. Florida: Psychological Assessment Resources.
Cropanzano, R., & Mitchell. M. S. (2005). Social exchange theory: An interdisciplinary review. Journal of Management, 31, 874-900.
Dawkins, S., Tian, A. w., Newman, A., & Martin, A. (2015). Psychological ownership: A review and research agenda. Journal of Organizational Behavior, 63, 163-183.
Eryılmaz, B. (2010). Kamu Yonetimi, Ankara: Okutman Yayıncılık, (Chapter 1).
Furby, L. (1978). Possession in humans: An exploratory study of its meaning and motivation. Social Behavior & Personality, 6, 49-65.
Giffen, R. (2015). Organizational culture and personality type: Relationship with person-organization fit and turnover intention (Doctoral dissertation). Iowa State University.
Goulet, L. R., & Frank, M. L. (2002). Organizational commitment across three sectors: Public, non-profit, and for profit. Public Personnel Management, 31, 201-210.
Gundlach, M. J., Douglas, S. C., & Martinko, M. J. (2003). The decision to blow the whistle: A social information processing framework. Academy of Management Review, 28, 107-123.
Haase, C. M., Poulin, M. J., & Heckhausen, J. (2012). Happiness as a motivator: Positive affect predicts primary control striving for career and educational goals. Personality and Social Psychology Bulletin, 20, 1-12.
Han, T. S., Chiang, H. H., & Chang, A. (2010). Employee participation in decision making, psychological ownership and knowledge sharing: Mediating role of organizational commitment in Taiwanese high-tech organizations. International Journal of Human Resource Management, 21, 2218-2233.
Heidegger, M. (1967). Being and time (J. Macquarie & E. Robinson, Trans). Oxford: Basil Blackwell.
Hofstede, G. (1980). Culture’s consequences: International differences in work related values.Beverly Hills: Sage Publications.
Hofstede, G. (1991). Cultures and Organizations: Software of the Mind. London, UK: McGraw-Hill.
Judge, T. A., Heller, D., & Mount, M. K. (2002). Five factor model of personality and job satisfaction: A meta-analysis. Journal of Applied Psychology, 87, 530- 541.
Kappagoda, S. (2013).  The relationship between emotional intelligence and five factor model of personality of English teachers in Sri Lanka. International Journal of Business, Economics and Law, 2(1), 53-59.
Kaur, D., Sambasivan, M., & Kumar, N. (2013). Effect of spiritual intelligence, emotional intelligence, psychological ownership and burnout on caring behavior of nurses: A cross-sectional study. Journal of Clinical Nursing, 22, 3192-3202.
Kenny, M. E., Di Fabio, A., & Minor, K. (2012). Emotional intelligence and positive psychology in the schools. In M. J. Furlong, R. Gilman, & E. S. Huebner (Eds.), Handbook of positive psychology in the schools (2nd ed.). New York: Routledge, Taylor and Francis.
Kenrick, D. T., & Funder, D. C. (1988). Profiting from controversy: Lessons from the person-situation debate. American Psychologist, 43, 23-34.
Krupic, D., & Corr, P. J. (2014). Individual differences in emotion elicitation in university examinations: A quasi–experimental study. Personality and Individual Differences, 71, 176-180.
Lee, H. G. (2013). An empirical analysis on the relationship between emotional intelligence and emotion work: an examination of public service employees. International Review of Public Administration, 18(2), 84-107.
Li, W. D., Wang, Y. L., Taylor, P., Shi, K., & He, D. (2008). The influence of organizational culture on work-related personality requirement ratings: A multilevel analysis. International Journal of Selection and Assessment, 16(4), 366-384.
Liu, J., Wang, H., Hui, C., & Lee, C. (2012). Psychological ownership: How having control matters. Journal of Management Studies, 49, 869-895.
Lozano, J. H., Gordillo, F., & Perez, M. A. (2014). Impulsivity, intelligence, and academic performance: Testing the interaction hypothesis. Personality and Individual Differences, 61-62, 63-68.
Marks, A. D. G., Horrocks, K. A., & Schutte, N. S. (2016). Emotional intelligence mediates the relationship between insecure attachment and subjective health outcomes. Personality and Individual Differences, 98, 188-192.
Martin, J., Knopoff, K., & Beckman, C. (1998). An alternative to bureaucratic impersonality and emotional labor: Bounded emotionality at The Body Shop. Administrative Science Quarterly, 43, 429-469.
Matsumoto, D., Yoo, S. H., Fontaine, J., Anguas-Wong, A. M., Arriola, M., Ataca, B., & Grossi, E. (2008). Mapping expressive differences around the world: The relationship between emotional display rules and individualism versus collectivism. Journal of Cross-Cultural Psychology, 39, 55-74.
McCrae, R. R., & Costa, P. T. (1997). Personality trait structure as a human universal. The American Psychologist, 52, 509-516.
McCrae, R. R., & John, O. P. (1992). An introduction to the five-factor model and its applications. Journal of Personality, 60, 175-215.
McGregor, D. (1986). The Human Side of Enterprise, New York: McGraw-Hill.
McIntyre, N., Srivastava, A., & Fuller, J. A. (2009). The Relationship of locus of control and motives with psychological ownership in organizations. Journal of Managerial Issues, 21(3), 383-401.
Menges, J. I., & Bruch, H. (2009). Chapter 8 organizational emotional intelligence and performance: An empirical study. In W. J. Zerbe, C. E. J. Härtel, & N. M. Ashkanasy (Eds.), Emotions in Groups, Organizations and Cultures (Research on Emotion in Organizations, Volume 5)(181-209)Emerald Group Publishing Limited.
Novovic, Z., Kovac, A., Duric, V., & Biro, M. (2012). Positive and negative affect in illusion of control. Psihologija, 45, 395-407. Doi: 10.2298/PSI1204395N
O’Driscoll, M. P., Pierce, J. L., & Coghlan, A. (2006). Work environment structure, organizational commitment, and citizenship behaviors. Group & Organization Management, 31, 388-416.
Özer, M. A. (2005). Yeni Kamu Yonetimi (Chapter 3). Ankara: Platin Yayınlari.
Park, C. H., Song, J. H., Yoon, S. W., & Kim, J. (2013). A missing link: Psychological ownership as a mediator between transformational leadership and organizational citizenship behavior. Human Resource Development International, 16(5), 558-574.
Perez-González, J. C., & Sanchez-Ruiz, M. J. (2014). Trait emotional intelligence anchored within the big five, big two and big one frameworks. Personality and Individual Differences, 65, 53-58.
Perry, J., & Wise, L. (1990). The motivational bases of public service. Public Administration Review, 50, 367-73.
Petrides, K. V., Vernon, P. A., Schermer, J. A., Ligthart, L., Bloomsma, D. I., & Veselka, L. (2010). Relationships between trait emotional intelligence and the B5 in the Netherlands. Personality and Individual Differences, 48, 906-910.
Pierce, J. L., Kostova, T., & Dirks, K. T. (2001). Toward a theory of psychological ownership in organizations. Academy of Management Review, 26, 298–310.
Pierce, J. L., Kostova, T., & Dirks, K. T. (2003). The state of psychological ownership: Integrating and extending a century of research. Review of General Psychology, 7, 84-107.
Pierce, J. L., O’Driscoll, M. P., & Coghlan, A. (2004). Work environment structure and psychological ownership: The mediating effects of control. The Journal of Social Psychology, 144, 507-534.
Roger, D., & Najarian, B. (1989). The construction and validation of a new scale for measuring emotional control. Personality and Individual Differences, 10, 845-853.
Ruiz-Caballero, J. A., & Bermudez, J. A. (1995). Neuroticism, mood, and retrieval of negative personal memories. Journal of General Psychology, 122, 29-35.
Singh, S. K. (2006). Social work professional's emotional intelligence, locus of control and role efficacy: An exploratory study. South African Journal of Human Resource Management, 4, 39-45.
Tett, R. P., & Guterman, H. A. (2000). Situation trait relevance, trait expression, and cross-situational consistency: Testing a principle of trait activation. Journal of Research in Personality, 34, 397-423.
Van der Zee, K. I., Thijs, M., & Schakel, L. (2002). The relationship of emotional intelligence with academic intelligence and the big five. European Journal of Personality, 16, 103-125.
Van Dyne, L., & Pierce, J. L. (2004). Psychological ownership and feelings of possession: Three field studies predicting employee attitudes and organizational citizenship behavior. Journal of Organizational Behavior, 25, 439-459.
Vigil-Colet, A., & Morales-Vives, F. (2005). How impulsivity is related to intelligence and academic achievement. Spanish Journal of Psychology, 8, 199-204.
Watson, D., & Clark, L. A. (1984). Negative affectivity: The disposition to experience aversive emotional states. Psychological Bulletin, 96, 465-490.
Watson, D., & Clark, L. A. (1992). On traits and temperament: General and specific factors of emotional experience and their relation to the five–factor model. Journal of Personality, 60, 441-476.
Wischerth, G. A.,  Mulvaney, M. C., Brackett, M. A., & Perkins, D. (2016). The adverse influence of permissive parenting on personal growth and the mediating role of emotional intelligence. The Journal of Genetic Psychology, 177(5), 185-189.
Witteloostuijn, A. V., Esteve, M., & Boyne, G. (2016). Public sector motivation ad fonts: personality traits as antecedents of the motivation to serve the public interest. Journal of Public Administration Research and Theory, 26(4), 1-16.
Wong, C. S., & Law, K. S. (2002). The effects of leader and follower emotional intelligence on performance and attitude: An exploratory study. Leadership Quarterly, 13, 243-274.
Zhang, P., Li, C. Z., Zhao, Y. N., Xing, F. M., Chen, C. X., Tian, X. F., & Tang, Q. Q. (2016). The mediating role of emotional intelligence between negative life events and psychological distress among nursing students: A cross-sectional study. Nurse Education Today, 44, 121-126.