The Mediating Effect of Collaborative Structure and Competitive Intensity on the Relationship between Process Management and Organizational Performance

Document Type: Case study

Authors

1 Department of Executive Management, Science and Research University, Fars Branch, Fars, Iran

2 Department of Industrial Management, Shiraz Branch, Islamic Azad University, Shiraz, Iran

Abstract

Taking the highly competitive markets into consideration, organizations need to be involved in activities that yield not only high performance, but also a competitive advantage. The present study was conducted to investigate the effect of collaborative structure and competitive intensity in the relationship between process management and organizational performance in Shiraz Municipality. The present research is practical and descriptive-survey in terms of research objective and nature, respectively. Moreover, our statistical population in this research was composed of 80 experts, executive managers, and administrative assistants in Shiraz Municipality. A total of 67 municipal executive managers and experts was selected as the research sample using simple random sampling method and Morgan table.Additionally,a questionnaire with five-point Likert’s scale was employed. Furthermore, Cronbach’s Alpha coefficient was utilized to evaluate the reliability of the questionnaire, the value of which equaled 0.91. The research hypotheses were examined by statistical methods, namely, descriptive statistics, confirmatory factor analysis, structural equations, and one-sample t-test. The results indicated that process management has a positive and significant effect on organizational performance due to the mediating role of competitive intensity. It was also concluded that process management positively influences organizational performance due to the mediating role of collaborative structure.Likewise, the research main hypothesis was also confirmed.

Keywords

Main Subjects


Article Title [Persian]

تاثیر میانجی ساختار مشترک و شدت رقابت بر ارتباط بین مدیریت فرآیند و عملکرد سازمانها

Authors [Persian]

  • سعید علی نژاد 1
  • علیرضا انوری 2
1 گروه مدیریت اجرایی ، دانشکدة مدیریت و اقتصاد، دانشگاه علوم تحقیقات ، فارس، ایران
2 گروه مدیریت صنعتی، دانشکده اقتصاد و مدیریت، دانشگاه ازاد اسلامی، شیراز، ایران
Abstract [Persian]

با توجه به فشارهای رقابتی امروز، سازمانها باید در فعالیت هایی درگیر شوند که عملکرد بالا و مزیت رقابتی تولید خواهد کرد. این پژوهش با هدف تبیین تاثیر ساختار مشترک و شدت رقابتی بر ارتباط بین مدیریت فرآیند و عملکرد سازمان ها در شهرداری منطقه دو شیراز انجام گرفته است. پژوهش حاضر از نظر هدف کاربردی و از نظر ماهیت توصیفی – پیمایشی است. جامعه آماری پژوهش حاضر شامل کلیه کارشناسان شهرداری شیراز بود، که 80 نفر از کارشناسان، مدیران اجرایی و معاونین را تشکیل می داد . با استفاده از روش نمونه گیری تصادفی ساده و طبق جدول مورگان تعداد 6۷ نفر بعنوان نمونه انتخاب شدند و اطلاعات لازم از آنها از طریق پرسشنامه با طیف ۵ درجه ای لیکرت جمع آوری گردید. بمنظور بررسی پایایی پرسشنامه نیز از روش آلفای کرونباخ استفاده شد که ضریب آلفای کرونباخ برای کل پرسش نامه 9۱ / 0 بدست آمد. بررسی فرضیه های پژوهش از روش های آماری توصیفی، تحلیل عاملی تاییدی، معادلات ساختاری و تی تست تک نمونه ای و با استفاده از نرم افزار لیزرل انجام شده است.نتایج پژوهش حاضر حاکی از تایید تمامی فرضیات بود. از آنجا که مدیریت فرآیند به واسطه ی شدت رقابتی بر عملکرد سازمان تاثیر مثبت و معنادار دارد و همچنین مدیریت فرآیند به واسطه ساختار مشترک بر عملکرد سازمان تاثیر مثبت و معنادار دارد می توان نتیجه گرفت که فرضیه اصلی پژوهش هم تایید میشود.

Keywords [Persian]

  • مدیریت فرآیند
  • عملکرد سازمان
  • شدت رقابتی
  • ساختار مشترک
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