Perceived Social Support (PSS) and Work-Life Balance (WLB) in a Developing Country: The Moderating Impact of Work-Life Policy

Document Type: Research Paper


1 International Islamic University Chittagong, Chittagong, Bangladesh

2 Faculty of Leadership and Management, University Sains Islam Malaysia, Negeri Sembilan, Malaysia


This study, grounded on the Conservation of Resource (COR) theory, examines the role of perceived social support sources and the moderating impact of work-life policy on work-life balance (WLB) among female employees in the context of the Bangladeshi banking industry. Data were collected from 559 female employees from 39 commercial banks located in Dhaka and Chattogram through a questionnaire survey utilizing a multi-stage stratified sampling technique and analyzed applying multiple regression and hierarchical regression techniques. Findings highlight the importance of perceived workplace support, perceived supervisory emotional support, perceived supervisory instrumental support, perceived co-worker emotional support, and perceived family support on WLB of Bangladeshi female bankers. Further, work-life policy moderated the relationship between PFS and WLB. Findings may help the management practitioners, regulators, banking professionals, and researchers to develop a deeper insight of the sources of social support driving WLB and the indirect effect of WLB policies on the relationships between PSS sources and WLB. This research extends the existing literature of WLB by examining the indirect effect of WLB policies on the relationships between PSS sources and WLB applying the COR theory emerging from the W          estern perspective, especially within the South-Asian developing country context.


Main Subjects

Article Title [Persian]

حمایت اجتماعی درک شده و تعادل کار-زندگی در یک کشور در حال توسعه: اثر تعدیلگرانه سیاست های کار-زندگی

Authors [Persian]

  • محی الدین 1
  • کلثوم بنت علی 2
  • محمد اخترالزمان خان 1
1 دانشگاه بین المللی اسلامی چیتاگونگ، بنگلادش
2 دانشکده مدیریت و رهبری، دانشگاه سائنس اسلام مالزی، نگری سمبیلان، مالزی
Abstract [Persian]

این مطالعه، که بر مبنای نظریه حفظ منابع استوار است، به بررسی نقش منابع حمایت اجتماعی درک شده و اثر تعدیلگر سیاست های زندگی-کار بر تعادل زندگی-کار میان کارکنان زن در زمینه صنعت بانکداری بنگلادش می پردازد. داده های پژوهش با استفاده از یک پرسشنامه پیمایشی از 559 نفر از کارکنان زن شاغل در 39 بانک تجاری در داکا و چاتوگرام به دست آمد که از طریق نمونه گیری طبقه بندی شده چند مرحله ای انتخاب شده بودند. در مرحله بعد، داده ها با استفاه از همبستگی چندگانه و همبستگی سلسله مراتبی مورد تحلیل قرار گرفتند. یافته های پژوهش اهمیت حمایت ادراک شده محل کار ، حمایت ادراک شده عاطفی مدیریت ، حمایت ادراک شده ابزاری مدیریت ، حمایت ادراک شده عاطفی همکاران ، و حمایت ادراک شده خانوادگی بر تعادل کار-زندگی کارمندان زن حوزه بانکداری بنگلادش را نشان داد. به علاوه، سیاست های کار-زندگی رابطه بین حمایت ادراک شده خانوداگی و تعادل کار-زندگی را تعدیل می کند. این یافته ها می تواند به فعالان حوزه مدیریت، قانون گذاران، متخصصان بانکداری، و پژوهشگران کمک کند تا درک عمیق تری از منابع حمایت اجتماعی موثر بر تعادل کار-زندگی داشته باشند و آنها را نسبت به اثر غیرمستقیم سیاست های تعادل کار-زندگی بر رابطه بین حمایت ادارک شده اجتماعی و تعادل کار-زندگی آگاه سازد. این پژوهش پیشینه موجود درباره تعادل کار-زندگی را از طریق بررسی اثر غیرمستقیم سیاست های تعادل کار-زندگی بر روابط بین منابع حمایت ادراک شده اجتماعی و تعادل کار-زندگی گسترش می دهد. این مهم با تعمیم تعدیل شده نظریه حفظ منابع (که از دیدگاه غربی نشات می گیرد) به کشورهای در حال توسعه جنوب آسیا انجام می گیرد.

Keywords [Persian]

  • حمایت ادارک شده اجتماعی
  • تعادل کار-زندگی
  • سیاست های کار-زندگی
  • کارکنان زن حوزه بانکداری
  • بنگلادش
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