Designing a Conceptual Model for Organizational Stupidity Using a Combination of Grounded Theory and Interpretive Structural Modeling

Document Type : Research Paper


1 Department of Management, Najafabad Branch, Islamic Azad University, Najafabad, Iran

2 Faculty of Administrative Sciences and Economic, University of Isfahan, Isfahan, Iran


While concepts such as organizational intelligence and critical thinking are continually studied by different scholars, Organizational Stupidity (OS) has received less attention in academic researches. This conceptual study investigated OS and different characteristics of it to present a model for OS. To this end, a combined method including Grounded Theory (GT) and Interpretive Structural Modeling (ISM) was adopted. The qualitative part was comprised of face-to-face in-depth interviews with 12 respondents who worked in Iran Revenue & Agency (IRA), Isfahan Province Branch. A snowball sampling was employed in which the early participants were asked to introduce other people with information about OS. The data collected from interviews was analyzed using open coding, axial coding, and selective coding, and the conceptual model of OS was proposed using the GT assumptions (i.e., casual conditions, intervening factors, contextual factors, strategies, and consequences of the OS). In the quantitative part, the proposed model was restructured using ISM. For this purpose, two questionnaires were deigned, and the experts of senior faculty of academics (including 8 individuals) were asked to answer them. The proposed model shows the main reasons for OS by level of importance, and predicts the strategies for reducing the OS and its consequences. This model can be used to plan strategies for managing and reducing OS in organizations.


Main Subjects

Article Title [فارسی]

ارائه مدل مفهومی کند ذهنی سازمانی با رویکرد ترکیبی (تحلیل داده بنیاد و مدلسازی ساختاری تفسیری)

Authors [فارسی]

  • سمانه کریمی 1
  • ناصر خانی 1
  • علی نصر اصفهانی 2
1 گروه مدیریت، واحد نجف آباد، دانشگاه آزاد اسلامی، نجف آباد، ایران
2 دانشکده علوم اداری و اقتصاد، دانشگاه اصفهان، اصفهان، ایران
Abstract [فارسی]

چکیده : در حالی که مفاهیمی مانند هوش سازمانی توسط محققان مختلف مورد مطالعه قرار گرفته است، کند ذهنی سازمانی (OS) علاقه کمتری را در بین تحقیقات دانشگاهی به خود اختصاص داده است. این مقاله مفهوم کند ذهنی سازمانی و ویژگی های مختلف آن را مورد بررسی قرار می دهد که با رویکرد ترکیبی شامل نظریه داده بنیاد و مدل سازی ساختاری تفسیری انجام پذیرفت. در بخش کیفی ، مصاحبه های عمیق با 12 نفر از کارمندان شاغل در اداره امور مالیاتی استان اصفهان انجام پذیرفته است. نمونه گیری به روش گلوله برفی می باشد. داده های جمع آوری شده از مصاحبه ها با استفاده از کدگذاری باز، کدگذاری محوری و کدگذاری انتخابی مورد تجزیه و تحلیل قرار گرفته و مدل مفهومی کند ذهنی سازمانی با استفاده از مفروضات GT (شرایط علی، عوامل مداخله گر ، عوامل زمینه ای ، استراتژی ها و پیامدهای کند ذهنی سازمانی) ارائه شده است. در بخش کمی، مدل پیشنهادی با استفاده از ISM تغییر ساختار یافته است. برای این منظور دو پرسشنامه تنظیم شده است و متخصصانی شامل 8 نفر از خبرگان دانشگاهی به آنها پاسخ داده اند. این مدل می تواند برای برنامه ریزی استراتژی های مدیریت کند ذهنی سازمانی مورد استفاده قرار گیرد.

Keywords [فارسی]

  • کند ذهنی سازمانی
  • تحلیل کیفی
  • تحلیل کمی
  • نظریه داده بنیاد
  • مدلسازی ساختاری تفسیری
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