Drivers Of Employee Resilience And Its Relationships With Work Engagement And Job Performance After The Covid-19 Pandemic

Document Type : Research Paper

Authors

1 Faculty of Business Administration, University of Finance - Marketing, Vietnam

2 Faculty of Foreign Languages, University of Finance - Marketing, Vietnam

Abstract

This study seeks to explore the underlying resources that promote employee resilience and the impact of resilience on work engagement and job performance within the context of the COVID-19 pandemic. The empirical investigation employed the Partial Least Squares Structural Equation Modeling (PLS-SEM) method and was conducted with a sample comprising 255 employees who are actively employed in Ho Chi Minh City, Vietnam. The results reveal the significant influence of self-efficacy, optimism, and support from various sources (superiors, colleagues, family, and friends) on employee resilience. Additionally, it is evident that work engagement functions as a mediator in the relationship between employee resilience and job performance. These findings offer valuable insights for human resources managers in fostering a flexible work environment and providing essential support to enhance employee resilience, benefiting both the employees and the organization.

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Interdisciplinary Journal of Management Studies (Formerly known as Iranian Journal of Management Studies)

Articles in Press, Accepted Manuscript
Available Online from 17 October 2023

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