Drivers Of Employee Resilience And Its Relationships With Work Engagement And Job Performance After The Covid-19 Pandemic

Document Type : Research Paper


1 Faculty of Business Administration, University of Finance - Marketing, Vietnam

2 Faculty of Foreign Languages, University of Finance - Marketing, Vietnam


This study seeks to explore the underlying resources that promote employee resilience and the impact of resilience on work engagement and job performance within the context of the COVID-19 pandemic. The empirical investigation employed the Partial Least Squares Structural Equation Modeling (PLS-SEM) method and was conducted with a sample comprising 255 employees who are actively employed in Ho Chi Minh City, Vietnam. The results reveal the significant influence of self-efficacy, optimism, and support from various sources (superiors, colleagues, family, and friends) on employee resilience. Additionally, it is evident that work engagement functions as a mediator in the relationship between employee resilience and job performance. These findings offer valuable insights for human resources managers in fostering a flexible work environment and providing essential support to enhance employee resilience, benefiting both the employees and the organization.


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