Employee engagement and two types of bureaucracy: An investigation into the top-four Iranian universities

Document Type: Research Paper


Department of Management, Science and Technology; Amirkabir University of Technology, Tehran, Iran


The purpose of this study is to investigate the impact of bureaucratic structure on the employee engagement (EE). Our study extends previous researches by considering bureaucracy from two points of view: enabling versus hindering. We study the extent to which these two types of bureaucracy are related to the two forms of employee engagement: organizational (OE) and work engagement (WE). The viewpoints of the employees working at top-four Iranian universities have been examined through a quantitative survey. The results indicate the positive significant impact of enabling bureaucracy on both types of employee engagement with the stronger effect on work engagement among employees of universities. However, our findings show no significant impact of hindering bureaucracy on employee engagement, whether work engagement or organizational one.


Main Subjects

Article Title [Persian]

تأثیر انواع بوروکراسی بر عجین‌شدن کارکنان با کار و سازمان: مطالعه‌ای در چهار دانشگاه برتر ایران

Authors [Persian]

  • عسل آغاز
  • اسرا طریقیان
دانشکدة مدیریت، علم و فناوری ، دانشگاه صنعتی امیرکبیر، تهران، ایران
Abstract [Persian]

هدف از این پژوهش بررسی تأثیر ساختار بوروکراتیکی بر عجین‌شدن کارکنان با کارشان است. برخلاف بسیاری از پژوهش‌های پیشین، در این مقاله بوروکراسی از دو منظر بوورکراسی توان‌مندساز در مقابل بوروکراسی مانع یا نامؤثر بررسی شده است. در این پژوهش تأثیر این دو نوع بوروکراسی بر عجین‌شدن کارکنان با شغل همچنین با سازمان مطالعه شده است. این پژوهش از نوع پیمایشی است و کارکنان شاغل در چهار دانشگاه برتر ایران جامعة آماری پژوهش بودند. بر اساس یافته‌های این پژوهش، هر چند بوروکراسی توان‌مندساز تأثیر مثبت و معناداری بر عجین‌شدن کارکنان با شغل و سازمانشان دارد، بوروکراسی مانع تأثیر چندان معناداری بر این دو متغیر ندارد.

Keywords [Persian]

  • بوروکراسی توان‌مندساز
  • بوروکراسی مانع
  • عجین‌شدن کارکنان با سازمان
  • عجین‌شدن کارکنان با کار
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