Combined Role of Manpower Ethics and Physical Space Facilities of Bank Branches in Productivity Analysis

Document Type: Research Paper

Authors

School of Mathematics, Iran University of Science and Technology, Tehran, Iran

Abstract

Productivity growth and efficiency improvements are the major sources of economic development. Pure efficiency, scale efficiency, and technology are basic factors, and rules and regulations and balance are recently known factors affecting the productivity growth. This paper focuses on the effect of manpower ethics and physical space facilities of bank branches as two factors affecting the Malmquist productivity index in the bank branches evaluation. The proposed model uses assurance region weight restrictions to increase discrimination power of basic data envelopment analysis models for the constant return to scale technologies. The validity of the proposed model and the extended Malmquist index is confirmed with an empirical case study of 74 branches of aspecializedbank in thehousing sector of Iran in two time periods of 2017 and 2018. The results for both traditional and extended indicesand the effects of manpower ethics and physical space facilities are analyzed.

Keywords


Article Title [Persian]

نقش ترکیبی اخلاق نیروی انسانی و فضای فیزیکی شعب بانک در تحلیل بهره‌وری

Authors [Persian]

  • فاطمه رخشان
  • محمد رضا علیرضایی
دانشکده ریاضی، دانشگاه علم وصنعت ایران، تهران، ایران.
Abstract [Persian]

رشد بهره‌وری و بهبود کارایی ریشه های اصلی توسعه اقتصادی هستند. کارایی محض، کارایی مقیاسی، و تکنولوژی فاکتورهای اساسی و قوانین و مقررات و توازن، فاکتورهای اخیرا شناخته شده تاثیرگذار در رشد بهره وری هستند. این مقاله روی تاثیر اخلاق نیروی انسانی و امکانات فیزیکی شعبه بانک به عنوان دو فاکتور تاثیرگذار روی شاخص بهره وری مالمکوئیست در ارزیابی در سطح شعب بانک تمرکز می کند. مدل پیشنهادی از محدودیتهای وزنی  برای افزایش قدرت تفکیک پذیری مدلهای پایه تحلیل پوششی داده ها در حالت بازده به مقیاس ثابت استفاده می کند. اعتبار مدل پیشنهادی و شاخص مالمکوئیست توسعه یافته با دیتای واقعی 74 شعبه یک بانک اختصاصی در حوزه مسکن در ایران در دو دوره زمانی 2017 و 2018 تایید می شود. نتایج برای هر دو شاخص سنتی و توسعه یافته و تاثیر فاکتور اخلاق نیروی انسانی و امکانات فیزیکی شعبه آنالیز می‌شود.

Keywords [Persian]

  • تحلیل پوششی داده‌ها
  • مدیریت رشد بهره‌وری مالمکوئیست
  • اخلاق نیروی انسانی

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