Investigating Alignment Between HRM Configurations and Innovation Strategy Modes in Iranian Knowledge-Based Service Firms

Document Type : Research Paper


1 Faculty of Management, Allameh Tabataba’i University, Tehran, Iran

2 Faculty of Management, Kharazmi University (KhU), Tehran, Iran


This study aims to establish a relationship between HRM and innovation studies through human capital characteristics in order to achieve a better understanding of HRM’s supportive role in innovation realization aligned with knowledge-based services. The study provides a new model of coordination between innovation modes of service sector firms and HR configuration adopted for managing people in these firms. By gathering data about the main variables from 132 Iranian knowledge-based service firms with more than 30 employees, all located in Tehran province (selected through systematic sampling), the status of every firm in the field of innovation mode and HR configuration was determined. The hypotheses were tested using contingency tables and binomial test. After testing hypotheses, it was found that the strongest alignment exists between market-oriented innovation and productivity-based HR configuration (at about 53%). The average value for the human capital characteristics in firms that had two mentioned statuses were more than another three statuses. To achieve ideal human capital management, managers of KBSFs need to pay more attention to the compatibility of their HR configurations with innovation modes of KBSFs in order to approach the satisfactory productivity level seen in such firms.


Main Subjects

Article Title [Persian]

بررسی همسویی مجموعه کارکردهای مدیریت منابع انسانی با استراتژی نوآوری در شرکت‌های خدمات‌محور ایران

Authors [Persian]

  • وجه الله قربانی زاده 1
  • راحله منتظر 2
1 دانشکدة مدیریت، دانشگاه علامه طباطبایی، تهران، ایران
2 دانشکدة مدیریت، دانشگاه خوارزمی، تهران، ایران
Abstract [Persian]

این پژوهش مدلی به منظوربررسی هماهنگی میان حالت های نوآوری اتخاذ شده در شرکت های خدمات محور دانش بنیان و مجموعه کارکردهای منابع انسانی برای مدیریت کارکنان این شرکت ها ارائه می نماید.داده ها از 132 شرکت خدمات محور دانش بنیان دراستان تهران که بیش از سی نفر نیروی انسانی داشتند جمع آوری شد(از طریق نمونه گیری سیستماتیک) و وضعیت تک تک شرکت ها به لحاظ استراتژی نوآوری وپیکربندی مدیریت منابع انسانی مشخص شد. فرضیات با استفاده ازروش جداول متقاطع و آزمون دوجمله ای آزمون شدند. پس ازانجام آزمون فرضیات، بیشترین میزان هماهنگی به میزان53 درصد میان نوآوری بازارمحور و پیکربندی مدیریت منابع انسانی مبتنی بر بهره وری مشاهده شد. میانگین ویژگی های سرمایه انسانی درشرکت هایی که دردو استراتژی ذکر شده هماهنگ بودند بیشتر از دیگر شرکت ها نشان داده شد.لذا مدیران شرکت های دانش بنیان، برای دستیابی به مدیریت مطلوب سرمایه انسانی خود، باید توجه بیشتری به سازگاری پیکربندی‌های منابع انسانی با حالت‌های نوآورانه در شرکت های  خدمات محور دانش بنیان داشته باشند.

Keywords [Persian]

  • پیکربندی منابع انسانی
  • حالت های استراتژی نوآوری
  • شرکت های خدمات محور دانش بنیان
  • جدول متقاطع
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