Main Subjects = Performance management
Number of Articles: 4
1. A Unique Mathematical Framework for Optimizing Patient Satisfaction in Emergency Departments

Volume 12, Issue 2, Spring 2019, Pages 255-279

10.22059/ijms.2019.263086.673239

Hamidreza Farzaneh Kholghabad; Negin Alisoltani; Salman Nazari-Shirkouhi; Mohammadali Azadeh; Saeed Moosakhani


3. A Data Envelopment Analysis Method for Evaluating Performance of Customer Relationship Management

Volume 11, Issue 4, Autumn 2018, Pages 743-767

10.22059/ijms.2018.214723.672266

Samaneh Karimi-Ghartemani; Ahmadreza Shekarchizadeh; Naser Khani