Interdisciplinary Journal of Management Studies

Interdisciplinary Journal of Management Studies

Keywords = Customer relationship management
Number of Articles: 6

A Data Envelopment Analysis Method for Evaluating Performance of Customer Relationship Management

Volume 11, Issue 4, Autumn 2018, Pages 743-767

10.22059/ijms.2018.214723.672266

Samaneh Karimi-Ghartemani, Ahmadreza Shekarchizadeh, Naser Khani

Introducing Busy Customer Portfolio Using Hidden Markov Model

Volume 4, Issue 2, Summer 2011, Pages 99-119

10.22059/ijms.2011.23475

Sepideh Sepideh, Abdollah Aaghaie