Interdisciplinary Journal of Management Studies

Keywords = Service quality

Number of Articles: 10

Validating and Confirming Crucial Service Quality Attributes to Airline Customers’ Recommendations: A Feature Selection Approach

Volume 17, Issue 3, Summer 2024, Pages 889-906

10.22059/ijms.2023.352483.675537

Dalianus Riantama

The Mediating Role of Placement in Service Quality of Education: From International Students’ Perspective

Volume 12, Issue 4, Autumn 2019, Pages 531-558

10.22059/ijms.2019.241179.672812

Abu Rashed Osman, Mohammad Ali Ashraf

A Data Envelopment Analysis Method for Evaluating Performance of Customer Relationship Management

Volume 11, Issue 4, Autumn 2018, Pages 743-767

10.22059/ijms.2018.214723.672266

Samaneh Karimi-Ghartemani, Ahmadreza Shekarchizadeh, Naser Khani

Service Quality and Student Satisfaction: The Moderating Role of University Culture, Reputation and Price in Education Sector of Pakistan

Volume 10, Issue 1, Winter 2017, Pages 237-258

10.22059/ijms.2017.217335.672304

Shahzadi Saleem, Kamran Moosa, Abeer Imam, Rashid Ahmed Khan

The relationship among public service motivation, Civic-organizational behavior (obc), and service quality

Volume 9, Issue 1, Winter 2016, Pages 1-20

10.22059/ijms.2016.55009

Lili Ferdosipour

An analysis of the pro-social behaviors of customers in response to the firms’ service quality

Volume 9, Issue 1, Winter 2016, Pages 21-41

10.22059/ijms.2016.55010

Habibollah Ranaei Kordshouli, Younes Jafarpour, Ahmad Allahyari Bouzanjani

Providing a multidimensional measurement model for assessing quality of sport tourism services: Empirical evidence from sport conference as sport event tourism

Volume 8, Issue 4, Autumn 2015, Pages 607-629

10.22059/ijms.2015.55004

Reza Andam, Amir Montazeri, Samira Feizi, Rahimeh Mehdizadeh

Ability Mediation Effects in the Relationships between Human Resource Practices and Service Quality

Volume 8, Issue 1, Winter 2015, Pages 5-25

10.22059/ijms.2015.50067

Davood Babaei, Hmid Rahimian, Aminah Ahmad, Zoharah Omar, Khairuddin Idris

Providing a Multidimensional Measurement Model for Assessing Mobile Telecommunication Service Quality (MS-Qual)

Volume 6, Issue 2, Summer 2013, Pages 7-29

10.22059/ijms.2013.32062

Seyed Yaghoub Hosseini, Manijeh Bahreini Zadeh, Alireza Ziaei Bideh

Improving Service Quality by Using Organizational Citizenship Behavior: Iranian Evidence

Volume 4, Issue 2, Summer 2011, Pages 79-97

10.22059/ijms.2011.23474

Nour-Mohammad Yaghoubi, Mahdi Salehi, Jamshid Moloudi

Interdisciplinary Journal of Management Studies

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